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I just did a SIP TCPDUMP ON, made a call externally to the desk next to mine, then turned ot off and downloaded the .pcap file for wireshark. I can see my name in the SIP Display info along with the correct from address, but it still shows the mess of my public number. Fromt he capture file, I...

Thanks, Supernove99. Name Suppression is turned off in the CoS for both the SIP Trunk and the extensions I did set 'Public Calling Party Number Passthrough' to 'Yes' in the Calling Line ID settings, but this had no affect. Set the 'Use Privacy:none' and the P-Asserted/P-Preferred headers to...

We have just moved from an ISDN service to a SIP service. When we receive a call in from other users of this SIP service, their name displays on our extensions (5330s) as so: COMPANY FIRSTNAME LASTNAME NUMBER-THEY-CALLED-FROM However, when I call out to these people, I get the following...

From the manual: "After you register the first handset and after you register each subsequent handset, you must press the RESET button on the stand before it will accept the registration of a subsequent handset." :code.poet:

Thanks, danramierz. First clock source was empty, but since I specified the E1 link I haven't seen any more alerts in the logs. :code.poet:

@bobcheese - No issues have been reported to me regarding loss of service, dropouts, etc. I found this when I did my weekly maintenance log download and check. @kwbMitel - output is as follows: Universal E1...

I've recently installed a Mitel 3300 (CXi, MCD 5.0SP1) at a customers site which has a new ISDN10 connection. The ISDN trunks work - you can call in and call out on them, no problem. However, the maintenance log is filling up with entries like the following: Call Control - Maintenance -...

Thanks, obtsystems, worked like a charm :D :code.poet:

You don't have interconnect restrictions set up, do you? We had the same sort of issues between our BRi and PRI trunks because our interconnect restrictions were blocking them. :code.poet:

You should add on the DHCP option 125 on the Windows box: vlan=20; like: id:ipphone.mitel.com;sw_tftp=10.188.14.2;call_srv=10.188.14.2;dscp=46v46s26;vlan=20 :code.poet:

FYI, the table he mentions is from this area of the help files: https://MITEL_BOX_OR_REMOTE_HELP_SERVER/uwi/help/En/sysadmin/voice_mail/mailbox_greetings.html System Applications -> Messaging -> Voice Mail (Embedded) -> Programming -> Greetings -> Mailbox and Auto Attendant Greetings ->...

Awesome, thanks everyone. I haven't worked much with campon before so wasn't sure. I have programmed the second line appearance on the phones in question and it's working like a charm. Thanks :D :code.poet:

I have a customer who wants people to be able to camp=on to their busy extensions for a certain amount of time (say 20 seconds) then, if they still haven't taken the call, divert to their voicemail. I have the camp-on working however it just keeps ringing on the second call until the call drops...

I have a customer who has a 3300 (MCD5.0) with 4 Analog (PSTN) trunks. When they make a call out, the number dials like normal and when the other end answeres, there is a couple of seconds where the far-end party cannot hear the local party speak. The local party can hear the far end party...

I ended up speaking to Mitel to confirm and they said as long as I clear the hardware ID on the AMC and do a software re-installation it should be right. :code.poet:

We have a system which was rushed out the door by Sales, and in doing so had an ARID assigned to it that was an enterprise version. Now, I have the licenses come through for the correct system, which is standalone, and I get an error when I put the new ARID in the License and Option Selection...

Hi all, Our customer has an NCP-500 (with 1xDHLC4, 2xLCOT4, 1xDLC16 and IPCMPR) and has asked for all calls to go to an ICD group during the day, and voice message at night. My predecessor has programmed this and it works (Day group is 601, Night group is 603 gROUP fwd'd to 591 always). Now the...

How about: Set up a ring group that has the console in it as the Day destination for 4454. This ring group will have it's overflow point set to 4498. This way you can get rid of the CFFA programming and just rely on the D/N1/N2 rerouting. <-- has no experience with consoles so not sure if...

The POE injector has solved the issue, she hasn't had any mroe instances of distorsion since. Same cabling was used - the only difference was an injector between wall and phone, and she now plugs directly into network switch instead of the CXi's POE switch. :code.poet:

Main PBX: 3300 ICP, MCD 5.0 Remote PBX: vMCD 5.0 On the Main PBX, I have set up a phantom set with single line appearances of *xxxx (as described in this article http://www.tek-tips.com/faqs.cfm?fid=6963) for forwarding callers directly to someone's voicemail. This is working perfectly fine. I...