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  1. shawnmac1974

    Mitel SX 200 Phantom SCAM calls to guest rooms

    On Form 49 it looks like there are 2 options that could prevent automated attendant transfers. Am I correct in my understanding that DISABLEing option "Auto Att Xfer to any Extn" would prevent anyone from dialing an extension from within automated attendant? So if I want to allow our back...
  2. shawnmac1974

    Mitel SX 200 Phantom SCAM calls to guest rooms

    Thank you kwbMitel and nytalkin for your replies and suggestions. In full disclosure I have inherited this system as the IT director for our hotel so I'm still learning how to configure it, but my preference would be to outsource this to someone who can support it better than myself. Would...
  3. shawnmac1974

    Mitel SX 200 Phantom SCAM calls to guest rooms

    thread1329-1788011 We have a Mitel SX 200 ICP system for our hotel and recently our guests have been receiving calls directly to their rooms from scammers claiming that the guests credit card did not process correctly during check-in and they need to provide the caller with their card details...

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