Search results for query: *

Good Morning Everyone Quick question, could I replace a failing TN570C with a TN570D? Thanks for you input.

Have you tried doing a list trace station XXXXX? Dial 911 from that station, see if that give you any more information.

Okay I figured it out, softkey assignment on phone.

Hello Everyone I already have intercom groups installed on the phone system from my predecessor. My question is how do they work, how does one activate or page another person in the group. I can see the DC code and the number associated it but am unsure how one does it. Didn't see anything...

You're right Westi, licensing issue. I have the dongle and I did back up the Avaya files before the original computer crashed. Is it possible to recover the license from the backup files and if so where would I enter the licensing information?

Hey Everyone Okay, gave up on the windows 7 machine for now. Cannibalized two XP machines to get one working, found the dongle, attached it but still having that two hour log out thing for VoiceMail Pro. How do I know if the computer see's the dongle or if its working correctly? I have the...

So it looks like it was the computer itself that was the issue, it was operating kind of flaky to begin with but after the long weekend it finally died. So I installed everything on a windows 7 machine this morning, the computer is connected directly to the IP Office server but it looks as...

Looks like I spoke too soon, figures. lol For some reason its not staying connected, after about an hour or so it stops working. The program shows that its connected, tried stopping and restarting the program but that doesn't work. The only way I can get it to start working again is to reboot...

Almost forgot joe, thanks

Found the firewall turned on, so I turned it off and everything is working. I really appreciate everyone's input on this. I swear I would buy you guys all beers if I could. Happy New Year!

Okay, I tried what everyone suggested, except for the applications server idea but I'm still thinking about that. Unfortunately it didn't work but it may have helped get me closer to a working machine. Did another complete install of the software and I was getting that login problem again...

I appreciate everyone's input on this so far. I went ahead and properly installed IP Office/VoiceMail Pro on the new machine. I'm able to access the system and reload the database but now I am receiving a "Access Violation at address 004b94db in module VoiceMail Pro.exe." Evidently this has...

Thanks for the quick response Joe, I think you may have answered part of my question, this isn't the original PC that VoiceMail Pro was installed on. The IP office was installed though a backup program onto a new PC because the original PC failed. Do you know of anyway around this, thanks.

Can anyone help me out with how to reset the password for IP Office VoiceMail Pro Client Version 5.0(25). Somehow I have logged myself out and cannot log back in, in order for the conference bridge portion of this to work you need to be actively logged in. I do have the password for IP Office...

If it doesn't show up in your aar table, I'm willing to bet that your 911 is set up as a VDN. Do a list vdn and look for 911.

I'm curious, could you display your aar table? list aar anal.

Is that your complete ARS table? Interesting thing is that I don't see a route pattern 9 in there. Do you have something setup for route pattern 9?

Could you display that part of the ARS table? I would be curious to see what it looks like. Do you put in a number to access the ARS table or are you just dialing 911 when you life the handset?

I'm looking at hunt group we have here for customer support(similar to yours), I did notice that are ACD is y. I'm not sure why that would make a difference as far as routing to voice mail though. I think in the past we may had the same problem that your experiencing. All the stations in our...

Coverage path 200 looks good, I was thinking maybe the calls were being treated differently when going through a vector versus directly being dialed inside/outside but that is not the case. I just want to clarify that when a customer is calling into hunt group 50 that the number just rings not...