Kidbrennan
Vendor
Hoping someone can verify.
In the past with server edition, we have run into problems when there is a primary server and a secondary server for disaster/redundancy. The problem is even with centralized licensing, when the system goes into fallback mode to the secondary, the licensing is not so "centralized". In our scenario, we need 3rd Party SIP licenses to fallback to the secondary sever and they do not. The contact center we are using needs CTI link pro and 3rd party SIP to operate and does support VMware HA.
With the introduction of 9.1 and the Select software option, we were excited to see that VMware High Availability was supported. This might solve the problem, since VMware HA would provide a mirror of the primary server at another location instead of going into fallback mode with a secondary server.
Question is, since I cant seem to find a documented answer, in this setup, are all the licenses on the primary fully mirrored to the backup in VMware, in particular CTI Link Pro and 3rd Party SIP Endpoint licenses?
In the past with server edition, we have run into problems when there is a primary server and a secondary server for disaster/redundancy. The problem is even with centralized licensing, when the system goes into fallback mode to the secondary, the licensing is not so "centralized". In our scenario, we need 3rd Party SIP licenses to fallback to the secondary sever and they do not. The contact center we are using needs CTI link pro and 3rd party SIP to operate and does support VMware HA.
With the introduction of 9.1 and the Select software option, we were excited to see that VMware High Availability was supported. This might solve the problem, since VMware HA would provide a mirror of the primary server at another location instead of going into fallback mode with a secondary server.
Question is, since I cant seem to find a documented answer, in this setup, are all the licenses on the primary fully mirrored to the backup in VMware, in particular CTI Link Pro and 3rd Party SIP Endpoint licenses?