can't access Call Pilot over the ethernet

What browser?
Are your talking about via Network?
Have you tried direct with cross over to troubleshoot?
Are they all upgraded to 3.1?



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curlycord


Toronto Canada

I'm using Windows Internet Explorer ver 9.0.23 I enter the IP address of the CP150 in the subject line and it takes me right to the password prompt using AT&T MPLS cloud network. I have 32 systems across the country, so direct connect is not available. All systems work with exception of about -5- which all worked in the past. Not sure of the version. I asked the customer to reboot, but timing is not right. Will reboot on Friday after COB and hope for positive results.

I have found that IE does not always work. Try Firefox or Opera. Never had an issue with either of those.

Marv ccna

Sales, Installation & Service for Norstar, BCM & Allworx Serving Ottawa and Eastern Ontario since 1990

I enter the IP address of the CP150 in the subject line and it takes me right to the password prompt using AT&T MPLS cloud network"

....then what?


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curlycord


Toronto Canada

Allworxguy....tried Firefox with no success.
Curlycord....when I get to the password prompt, I'm connected. When it fails, I don't get to the prompt, it just stalls. Sorry if I was not clear. Anyway, I'm going to have my customer reboot on Friday after COB. Stay tuned, I'll post my results. Thanks for your input.

gmiller1949

Try upgrading to 3.1 (last build), it might also re-write files and clear any bugs.


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curlycord


Toronto Canada

Guys, I had the customer reboot the system and all is well. Thank you all for your time and experience.

gmiller1949