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Home > Forums > Wiring Closet > Phone Systems > Nortel: Norstar systems Forum

Callpilot 150 not passing DTMF tones through AA (2)

Read More Threads Like This One

mweber1434 (TechnicalUser)

20 Sep 12 12:26

Does anyone know if the Callpilot 150 2.10.02.00 has a problem with passing DTMF while callers are in auto attendant i am having to reset voicemail frequently to clear up problem will taking it to 3.1 solve my problem?? any help is greatly apreciated

curlycord (Programmer)

20 Sep 12 14:02

I think there was a DTMF issue somewhere down the line.

You should go to 3.1 indeed.

=----(((((((((()----=
curlycord
www.curlycord.com

LKev (Vendor)

20 Sep 12 15:44

There was something called a DSP patch. I used it once for a callpilot 100 that had the same problem. I read in a release form one time that the callpilot with pots lines was prone to this happening. The system that this happened to was on pots broken out from a T1. The patch took a couple of seconds to apply. It did fix the problem. I don't know how succesful you would be on finding the DSP patch, as it has been quite sometime. Your only alternative might be to upgrade 3.1 like curlycord stated.

Kevin L
www.atlantic-ip.com

curlycord (Programmer)

20 Sep 12 16:12

Yeah that's the one...DSP, A7 and A8 or something like that and eventually not required to use those patches any longer after 3.0. and up.

=----(((((((((()----=
curlycord
www.curlycord.com

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