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Home > Forums > Wiring Closet > Phone Systems > Nortel: Norstar systems Forum

denied in admin

thread799-1689211
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lars6531 (Vendor)
25 Jul 12 19:08
Hello,

I have recently set up a phone line, and it is unable to dial out. Pressing '9' shows "denied in admin". No other phones in the building have this issue, and when looking under the main phone, there is no option for "line access" or "line pool". Any help would be appreciated, no one here knows much about phones either.

Thank you!
ptstechnician (Vendor)
25 Jul 12 20:03
The phone does not have access to the line pool that 9 is assigned to.
lars6531 (Vendor)
25 Jul 12 21:53
How do I change the pool access? There is no option for line access on the main phone
allworxguy (Vendor)
26 Jul 12 0:29
Terminals & Sets > Line Access > Line Pools

You installer access and password

Marv
www.telemarv.ca

curlycord (Programmer)
26 Jul 12 8:34
Yep you only have admin access and not tech which has lines programming.

=----(((((((((()----=
curlycord
www.curlycord.com
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