INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!

Talk With Other Members
Be Notified Of Responses
To Your Posts
Keyword Search
One-Click Access To Your
Favorite Forums
Automated Signatures
On Your Posts
Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Tek-Tips LinkedIn^® Group

Join our
LinkedIn^® Group!

Hook up with past and present colleagues and classmates quickly.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site

(Download This Button Today!)

Feedback

"...Dudes! Great site. You've saved me hours and hours...and I have just started using your site. I've already passed your URL onto my entire company. Keep up the awesome work. Bingo-bango..."

More...

Geography

Where in the world do Tek-Tips members come from?

Click Here To Find Out!

Tek-Tips Shirts!

Get your
Tek-Tips Forums
SWAG here!

Home > Forums > Wiring Closet > Phone Systems > Nortel: Norstar systems Forum

Making one extension ring at two phones(3)

Read More Threads Like This One

Boxer77 (TechnicalUser)

16 Jul 12 14:04

I have a phone extension in an office (236) and another phone extension in a kitchen area (327). The same person needs to answer both but she works between the office and the kitchen. Is there a way to make it so that when someone calls ext. 236 that 327 will also ring? A pickup group will not work because you can't hear the office phone in the kitchen. I'm new to phone systems but have a very basic understanding of them.

Thanks for your help!

misseditbythatmuch (TechnicalUser)

16 Jul 12 14:21

Create an Answer DN for 236 on 327.

Keep in mind each set will handle things like DND and forward to voice mail based on the configuration of each set, so if those apply to your setup, be sure there are no conflicts.

Marskell (Vendor)

17 Jul 12 18:52

you can take it a step further and add 327 as an alternate ext in the call pilot to show the display of MSG on both phones.
John

Crowtalks (TechnicalUser)

17 Jul 12 19:26

Another solution would be to create a broadcast hunt group with both extensions as members

"If I had known it would turn out like this, I would have became a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E
Mitel 3300 4.2 basic & advanced, 5000 4.0, NuPoint I&M 4.2

phoneguy610 (Programmer)

17 Jul 12 20:23

pretty sure this is the exact reason the answer dn feature was created :)

Boxer77 (TechnicalUser)

18 Jul 12 10:24

Thanks everyone! I created a DN and it worked perfectly. I will keep Marskell's advice in mind if they have an issue with the voicemail not showing up.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Back To Nortel: Norstar systems