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Home > Forums > Wiring Closet > Phone Systems > Avaya: IP Office Forum

Upgrade from R 6.1.(22) ???

Read More Threads Like This One

dialtone74 (TechnicalUser)

13 Jul 12 11:11

Hello everyone! I am kind of new to this IP Office phone system. I have an IP Office 500 V2 running R6.1.(22) and it keeps rebooting once a month in the middle of the day. My question is can I upgrade to higher RLS like 8.1 at no charge? If not 8.1 then how high could I go at no charge? Any help would be great! Thank you. Mark

tlpeter (Programmer)

13 Jul 12 11:59

6.1.22 is the highest version of 6.1
Any upgrade will cost money.

BAZINGA!

I'm not insane, my mother had me tested!

Telecomboy (Programmer)

13 Jul 12 12:45

The upgrade charge isn't that expensive though, so if your system is continually rebooting it would be worth while. I remember a few clients with R6.1 that had the same issue. It was addressed in a tech bulletin. I believe it had something to do with the SD card that was causing it, but once I upgraded them to R7 the reboots stopped. Obvioulsy now, you could go to either R8 or R8.1.

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