Have a client here in the USA with an office in the UK. Can I buy a standard IP500V2 with PRI Card and ATM4 Trunk cards in the USA and take it to the UK and install it? If so what are the changes I need to make to the system and or trunk cards? If not, what are the other options? Thanks in advance...

Think Converged, Inc.

ACA:Implement - IP Office
ACS:Implement - IP Office

UK ISDN cards are different, we get 30 channels versus the 24 you guys get, also we use Alaw here in UK you guys use Ulaw which means a different SD card too. Not sure about the analogue card but I don't suppose it matters

The alternative would be to use a UK based BP to source and install the system and then you maintain it remotely, possibly with a per visit arrangement for emergency on site needs etc

I supposedly can set the IP500 UNIVERSAL PRI Card to E1 and I can change the System Settings to ALAW so it should work I would think. Any other thoughts?

ACA:Implement - IP Office
ACS:Implement - IP Office

If you can buy a A-law sd card then you'll be fine

If it ain't dutch it ain't much

or do as Andy said and employ a local BP here - there are enough of us!

ACSS - SME
General Geek

As Intrigrant says, as long as you have the ALAW sd card in it you should be fine as the PRI card is the same no matter which country you buy it for.

ACSS SMEC
APSS SMEC
ACA IP Telephoney Implement

Yeah, I suppose it is, perhaps the word "universal" is the clue

Indeed but US BP's cannot buy an Alaw SD card.
So contact a UK BP here and make a deal or whatever is needed.

BAZINGA!

I'm not insane, my mother had me tested!

Can anyone recommend a UK BP? I know I can blindly pick and choose from the locator, but word of mouth recommendations are always nice :)

JASON MORRISON
THINK CONVERGED
ACSS (SME)
APSS (SME)

Anywhere up North...me/us
Down South...Sean(HSM) or Tom Mills

Your best bet is to work with a local BP, we live next to the border between the US and Mexico and every once in a while customers will ship their equipment across to Mexico, since we cannot purchase E1 or E1R2 licenses for the universal PRI here in the US (I still cannot understand why not, we live in a global economy now, you are another perfect example of this) we always contact BP's in Mexico to purchase these licenses.
You can always pre-configure the equipment by creating an offline configuration, start by selecting the country where the box will reside, manager will load all the neat and odd options appropriate for that location, strange an odd only for us that live in the US of course.

RE
www.trinet-intl.com
APSS - SME
ACIS - SME

To clarify, Sean being www.vale-comms.co.uk and Tom Mills www.dataquestuk.com

Or you could try www.pinnaclecoms.com :)

| ACSS SME |

we also have national coverage
but the forum rules prohibit advertising/soliciting

oops a Daisy

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

A recommendation from Andy! Wonders will never cease. [smile]

www.twitter.com/tem1985
APSS/ACIS/ACSS-SME
not arrogant, just succinct.

Hehehe - cheers Andy..... Mind you our web site is a poor advert for us at the mo.... no time to make a new one!

ACSS - SME
General Geek

Who is closest to Watford, Herts, WD17 1JY, UK

JASON MORRISON
THINK CONVERGED
ACSS (SME)
APSS (SME)

Tom is about 20 niles away

miles, not niles

We can get there in 1.5 hrs

ACSS - SME
General Geek

actually its only 38 mils... so about an hour round the m25

ACSS - SME
General Geek

We are based near London Bridge - but have customers all over the world, so do not see distance as an issue.

| ACSS SME |

same here really.

customers in Romania and Sweden.

ACSS - SME
General Geek

Our customers are in England, Scotland, Wales, Ireland, Spain, Switzerland, Lagos, Kurdistan (just completed an install out there a couple of weeks back), Taiwan, New York and Houston to name a few

| ACSS SME |

OK - put ya willy away now.

ACSS - SME
General Geek

I can walk ther in 1.5 hours! (well almost)

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

HSM - LOL

| ACSS SME |