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Home > Forums > Wiring Closet > Phone Systems > Avaya: PARTNER systems Forum

CO Lines cause phone system to ring

Read More Threads Like This One

mightymouse1 (IS/IT--Management)

19 Jun 12 10:49

I have an issue, when I plug in the CO Lines from my provider to my Partner ACS system, the phones start ringing. I mean literally just plug them in to my line in ports.

If I plug them into an analog phone, it does not ring, no problem.

Any idea what could be causing this?

TouchToneTommy (Vendor)

19 Jun 12 11:34

I've seen bad line ports that would start ringing as soon as they were connected to CO battery. Usually it's not all of the ports, do we could shuffle the lines around and reprogram them to appear square.

exsmogger (Vendor)

19 Jun 12 12:21

I repair Partner modules and this is a fairly common problem. It will need to be sent out for repair, or shift to an unused line port as TTT suggested.

Brian Cox
Oregon Phone
http://www.OregonPhone.com
http://www.linkedin.com/in/briancox1952

mightymouse1 (IS/IT--Management)

20 Jun 12 9:19

I brought a replacement ACS out and it still had the same issue. I had Verizon come out and they found they had a grounding issue up at the utility pole. So the issue is fixed.

We still have an issue where we hear radio stations bleed through on our calls. Is there a box or anything we can purchase to help filter that noise out?

exsmogger (Vendor)

20 Jun 12 13:19

I think www.mikesandman.com sells radio filters.

Brian Cox
Oregon Phone
http://www.OregonPhone.com
http://www.linkedin.com/in/briancox1952

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