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Home > Forums > Wiring Closet > Phone Systems > Nortel: CallPilot messaging solutions Forum

Messaging another Voicemail Extension using Unified Messaging

Read More Threads Like This One

antmanmat (TechnicalUser)

18 Jun 12 10:12

I currently only have 1 seat of UM and am trying to achieve the following

When a voicemail message is left at extension 400, an email is sent to the management with the .vbk file. In addition to this, I would like to send a copy of the message to another mailbox on the system (ext 219)

How would one go about doing this?

I have setup an account within my outlook 2010 as an IMAP connection to callpilot 100/150, when messages are received there, it is forwarded off to a distribution list from my local machine. I just can't seem to figure out how to get that .vbk file to someone else's extension.

Any help in this would be greatly appreciated!

curlycord (Programmer)

18 Jun 12 11:26

You can only send to one address per license.

=----(((((((((()----=
curlycord
www.curlycord.com

antmanmat (TechnicalUser)

18 Jun 12 11:32

I know you can only send to one address per license. What I am trying to do is send an email with the .vbk file back to the call server for delivery to extension 219

Current Route:
Message left @ EXT 400,
Call pilot uses UM to deliver it to user@test.ca
Local rule exists to forward message to distribution group (email recepients)
I am also trying to forward a copy of the message to EXT 219 (person doesnt use computer)

There must be a way, I just don't know how to setup the address format to push it back to call pilot

Matt

allworxguy (Vendor)

20 Jun 12 7:50

If exit 219 doesn't have a voice mail box of their own you can put 219 into MB 400 as an extra user.

Marv
www.telemarv.ca

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