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Home > Forums > Server Rack > Back-up Systems > Legato back-up solutions Forum

Problem with silent install on x86 VMs (x64 are OK)

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richardii (Programmer)

6 Jun 12 11:44

Hello
I'm trying to do silent install on an x86 VM with the following commands:
net use G: "\\cristienas\Uranus\Windows\x86\NetWorker Clients\Version 7.6 SP3\networkr" /user:STROUD\<user> <password>
"G:\setup.exe" /s /v"/qn /L*v """%TEMP%\networker_install.log"""

The log shows failure:
MSI (s) (E4:78) [16:36:20:843]: Attempting to delete file C:\WINDOWS\Installer\1b487.mst
MSI (s) (E4:78) [16:36:20:843]: Unable to delete the file. LastError = 32
MSI (s) (E4:78) [16:36:21:093]: Cleaning up uninstalled install packages, if any exist
MSI (s) (E4:78) [16:36:21:093]: MainEngineThread is returning 1603
MSI (s) (E4:6C) [16:36:21:093]: Destroying RemoteAPI object.
MSI (s) (E4:1C) [16:36:21:093]: Custom Action Manager thread ending.
=== Logging stopped: 6/6/2012 16:36:20 ===
MSI (c) (A0:6C) [16:36:21:093]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (A0:6C) [16:36:21:093]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/6/2012 16:36:21 ===

The whole log is attached.

The analogous process on x64 runs and installs OK.

I noticed the entries:

Property(S): NwX64InstalledError = The 64-bit version of NetWorker is already installed. Uninstall 64-bit NetWorker before installing the 32-bit version.

But analogous entries exist for the x64 install - and that ends with successful install.

Manually running the x86 client is fine.

Please could you give me an idea where I am going wrong?

Thank you.

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