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Home > Forums > Wiring Closet > Phone Systems > Avaya: MERLIN systems Forum

installing WINSPM on a Windows 7 PC

thread689-1683341
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evelynizo (Instructor)
16 May 12 13:05
I went into the Virtual PC XP Mode to try to load WINSPM and it won't load. Help!!
Telecomboy (Programmer)
16 May 12 13:46
I've loaded using xp mode with no problem. What's the error you are getting?
evelynizo (Instructor)
16 May 12 14:36
The error message is c:\Program Files\Avaya Solutions\Win SPM\Data\Table UniqueID.DB could not be opened
Telecomboy (Programmer)
16 May 12 14:45
Are you using a disk? I didn't load it that way, I used the support website and it worked fine. I started Virtual PC XP mode, then accessed the internet through the XP mode. The bad part of that is that you have to start with R4-5 because that is the only full install on the Avaya site (the others are just upgrades). But, each upgrade only took a few seconds and once I was at 9 it has worked fine since.
evelynizo (Instructor)
16 May 12 16:06
I am using an official Avaya CD Release 9. Have used this CD all the time on XP machines with no problems. I don't get it.
phonesrus (Vendor)
28 May 12 14:58
Explore the CD and find the install Icon, right click on it and select XP mode, or if listed Viritual XP mode. Then left click to install and it should install from the CD. Even in virtual xp mode windows 7 may try to install in 7 mode unless you override it.
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