Contact Store 7.8 calls not showing up in the web browser 3

I have seen this issue today!
When i filtered for a day then only call untill about 10:30 where shown.
I deinstalled CS and formatted the extra partition (for CS)

It seems that CS was installed twice or on the second partition.
So i removed it all and formatted the partition and then reinstalled CS on C:/Program Files/Witness instead of the second partition.

Then i logged in to CS and set the recoding path (the second partition)

So far so good.
I will know in a couple of days if this was the solution or not.


BAZINGA!

I'm not insane, my mother had me tested!

might be this:

edit - \properties\csipo.properties

By default ContactStore only returns the first 100 matching call records. This limit can be increased, however setting the limit too high may slow down the return of results. To set a limit, add the string viewerx.limit=N to the file csipo.properties, replacing N with the maximum number of records required

ACSS - SME
General Geek

yep, that bloody csipo.properties file will get ya every time. If you have more than 100 calls in a day, gotta up that limit. I've put it to 10,000 without an issue.

-Austin
ACE: Implement IP Office

yeah - busy sites i always set to 10K too

ACSS - SME
General Geek

And what if that file is 0 bytes??? (empty)

BAZINGA!

I'm not insane, my mother had me tested!

its okay, its supposed to be. Just enter viewerx.limit=10000 (or however many records you want) and save it. You'll probably have to restart CS to get it enabled.

-Austin
ACE: Implement IP Office

I did put that in while the service was stopped.
I saved it and started the service again.

I feel stupid because i recall knowing this but it did not came up in my mind earlier

Star for both you and HSM.


BAZINGA!

I'm not insane, my mother had me tested!

Thanks hairlessupportmonkey

Changing the csipo.properties works fantastic.