I would like to backup the PBX. Can someone please tell me how this is done?

ver:  1111
release: 19
issue:  60+
 

to backup the sitch to itself...

LD 43
.EDD

to take a backup to a laptop you will need to connect using procomm or hyper terminal,

there is an undocumented method on older releases ( dosent always work tho )

LD 43
.XBK
then select recieve file
give it a name then a place to save it too.

XBK is done in LD 143 on Opt 11 systems after doing a regular backup in LD 43. This will not work on Opt 61/Opt 81 and later type systems. This may also be blocked on an Opt 11 if you have external back up media configured and directly connected to the system.

on release 19 it is an undocumented proceedure and carried out in LD 43 as 143 was not implemented on that release as i remember.

Machine Type 1111 is an old Option 61, to do a backup LD 43 - EDD
this will backup to both hard drives, and one of the floppy disks.
If you require an off site backup replace the floppy disk, and keep the newly backed up one as your backup, you can also use BKO (Back Up to Floppy Only).

The backup routine may already be occurring daily during the midnight routines.  To confirm:  LD 22 -> PRT -> AHST  
 

I found out that the PBX is being backed up to floppies and the MMail backs up to a tape drive but our tape drive is broken.

I'm pretty sure there's no USB port to backup to flash. What about connecting a cd-rom?

At your release, the floppies may either be the 2 or 4 meg ones.
Are you certain that your tape drive for your Meridian Mail is broken?. Have you tried another tape?  

All the best

  Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.
 

A 61c backs up to a standard floppy disk (LD 43 - EDD).  The Meridian Mail system backs up to a SCSI SLR tape drive that uses up to I believe 2.5GB tapes.  There is no USB port or flash drive you can back this up to.

As David states, try another tape.  I would also try running a head-cleaning cartridge through the tape drive a couple of times then try backing up again.  If no dice, then you likely have a bad SLR drive (and finding one that'll work with these dinosaurs can be a bit tricky), or a bad SCSI bus.  

What I would do next is try and do another backup.  If it fails, check the SEER log in MerMail and it should point you in the right direction.   

this could be an old  system if it's 1111 type, so the floppies might be the 4 meg ones (as Firebird Scrambler mentioned)

and the drive you have on the mermail might be OLD one that took the 6250 tapes and will not work with the 2.5 gig...

also, try a cleaning cartridge also to clean the tape drive.

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

Thanks for the replies everyone.

I found a reman tape drive (NT6D45CA-003) for only $210.

Questions
Q: is this drive hot swappable?
Q: how do i force a backup of mmail
Q: how do i translate my nortel pbx model?

ver: 1111
release: 19
issue: 60+

Is this an Opt 11, release 19? What does the issue mean?

Thank you any help you can provide.
Bernie

I have hot-swapped tape drives without any trouble, though I honestly don't know if you are supposed to or not. Can't remember the exact procedure to back up MMail, but you can find it in the menus. If you can't find it, let me know and next time I visit our PBX, I'll log in and write down the exact steps. By the way, you don't necessarily need to use the exact same tape drive. In fact, I found an old IBM SLR drive when our tape drive power supply died. Works fine and it was dirt cheap!

This might help on the system types.
System X11 System Lowest Supported Highest Supported Call Processor
Type Number X11 Release X11 Release Type PEC

ST N/A 9 17 Bit Slice
STE N/A 1511 18 21 Bit Slice
NT N/A 1111 8 21 Bit Slice
XT N/A 1211 8 21 Bit Slice
RT N/A 1311 12 21 Bit Slice
Option 11 1411 16 18 NTAK01
Option 11E 1411 20 21 NTBK45
Option 11C 2111 22 SR5 68020 NTDK20
Option 11C 2121 SR3 SR5 68020 NTDK20
Option 11C Compact 2727 Compact 1.0 Compact 2.0
Option 21 1011 15 17 Omega
Option 21E 1511 18 21 Omega
Option 51 N/A 1111 15 21 Omega
Option 51C-CP1 1711 20 23
Option 51C-CP2 2211 22 25
Option 51C-CP3 2411 23 SR4.5 End of 51C
Option 51C-CP4 2811 23.55 SR4.5 End of 51C
Option 51C-CPP 3111 Never Introduced
Option 61 1111 15 21 Omega
Option 61C-CP1 1811 19 23 68030 NT6D66
Option 61C-CP2 2311 22 25 68040 NT9D19
Option 61C-CP3 2511 23 SR4.5 68060 NT5D10
Option 61C-CP4 2911 23.55 SR4.5 68060e NT5D03
Option 61C-CPP 3221 SR3 Pentium II NT4N64
Option 61C-CPPIV 3521 SR4.5 Pentium IV NT4N39
Option 71 (MD) 1211 15 21 Omega
Option 81-CP1 1611 18 23 68030 NT6D66
Option 81-CP2 1911 21 25 68040 NT9D19
Option 81C-CP1 1611 21 23 68030 NT6D66
Option 81C-CP2 1911 21 25 68040 NT9D19
Option 81C-CP3 2611 23 SR4.5 68060 NT5D10
Option 81C-CP4 3011 23.55 SR4.5 68060e NT5D03
Option 81C-CPP 3311 25 25 Pentium II NT4N64
Option 81C-CPP 3321 SR3 Pentium II NT4N64
Option 81C-CPPIV 3621 SR4.5 Pentium IV NT4N39