Smart questions
Smart answers
Smart people
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login
Remember Me
Forgot Password?
Join Us!

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
Join Tek-Tips
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

Tek-Tips LinkedIn® Group

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site
Partner Button
(Download This Button Today!)

Feedback

"...Your site is one of the cleanest and BEST forums that I have seen. I have sent quite a few people your way. Keep up the good work!!!"
More...

Geography

Where in the world do Tek-Tips members come from?
Click Here To Find Out!

Tek-Tips Shirts!

Get Tek-Tips Swag
Get your
Tek-Tips Forums
SWAG here!
Home > Forums > Wiring Closet > Phone Systems > NICE Systems solutions Forum

NICE Perform 2 SP5 - Segment ID rollover (+72 months)

thread911-1677862
Read More Threads Like This One
AlecSnow (TechnicalUser)
14 Mar 12 15:55
We were curious if there have been any examples of companies that may have experienced this limitation with NICE PII, and if so what happened?

What setting in the NICE system triggers the go-live countdown of 72 months? i.e. where can I go view this in NICE PII to determine when my 72 months are up.

Thanks
nice12345 (IS/IT--Management)
15 Mar 12 5:21
hi alec,

why do you need to know, is there an issue highlighted by customer?
AlecSnow (TechnicalUser)
15 Mar 12 11:47
I've been tasked with confirming this information for a company that's currently still on a NICE PII SP5, and are worried about this happening (there are other risks obviously related to support, etc...)
nice12345 (IS/IT--Management)
15 Mar 12 12:56
it can be checked in nice_interactions database in a table containing catalog as name.  
AlecSnow (TechnicalUser)
15 Mar 12 13:04
Have you or anyone heard of the 72+ month threshold for segments being breached? What are people in the world doing to combat this? (besides the obvious - upgrading).
nice12345 (IS/IT--Management)
15 Mar 12 17:05
hi alec,

npII is now sunset and no longer supported by NICE only option is upgrade.

in the past professional services would extend the 72 months but this is no longer available
Read More Threads Like This One

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Back To NICE Systems solutions

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close