You could spend 3-4 hours with an experienced GroupWise consultant and likely get your system whipped back nicely into shape. You shouldn't have to deal with an unstable system. But you're also running a very old system, why not invest in your business a little so that you don't have to fight fires? I'm not suggesting simply upgrading for the sake of upgrading, you still need to stablize it.. But you are officially 5 versions behind..
GroupWise 6.0 Released 2001
GroupWise 6.5 Released 2003
GroupWise 7.0 Released 2005
GroupWise 8.0 Released 2008
Groupwise 2012 Released January 2012 (I have a whitepaper to help plan for this on our company website: http://www.redjuju.com/white-papers/5-things-you-must-know-before-upgrading-to-groupwise-2012/
That said, your NDS (eDIR) is what controls administrative privileges. So you need to identify the 2 accounts that are supposed to be admins.. Do they have administrative level access in your tree? Either Admin Equivalent or Trustee of [Root] with supervisor permissions..
Then you have to ask yourself things like:
- Have servers been decomm'ed incorrectly (other servers still trying to sync with them)
- Is Time in sync on all your Novell servers?
- Do you see any errors repeated continually on your server console?
A full health check would be good, http://www.novell.com/coolsolutions/tip/9017.html
Might be a little overwhelming because it discusses procedures for all platforms, but you need to go through each section the best you can.
Once that is straightened out I would expect your GroupWise administration to work better. I can't urge you strongly enough to get your system upgraded and spend a little more time/money maintaining it. Any system that is neglected, whether Groupwise or some other system, will have issues if it's not maintained.
Marvin Huffaker, MCNE
Marvin Huffaker Consulting, Inc.
A Novell Platinum Partner