Hi,
I have an old BCM 1000 (circa 2001) that's running great. OS is 3.7.
We have 8 IP phones in service, and 8 IP phone licenses installed.
We also have about 25 Digital sets wired in. We have a 8 port POTS module, a 4 port POTs module, and the 32 port Digital set module. I have 10 POTs lines connected.
We are growing, and I purchase a couple of new i2004 phones and a 4 pack of licenses. Licenses are installed. I see the original 8 plus the new 4 as a separate line in the Applied Key Codes page.
When I go to join a new phone, I get "Server: No Ports Left"
If I disjoin one of the existing 8 working phones, the new phone has no problem picking up a DN. When I try to add back the 9th phone, same problem occurs, Server: No Ports Left.
My local Nortel guy has had me restart the BCM, check my DHCP, statically IP my phone, etc. No change. I think this is over his head. He thinks the licenses aren't working right and is suggesting I buy a new phone system from him.
I have googled some, and see articles in this forum talking about splits and resource assignments. Sounds promising, but I am such a noob at this, I don't know how to approach this.
Does anyone think they can point me in the right directions of what to check or adjust?
Thanks for your help.
Steve
I have an old BCM 1000 (circa 2001) that's running great. OS is 3.7.
We have 8 IP phones in service, and 8 IP phone licenses installed.
We also have about 25 Digital sets wired in. We have a 8 port POTS module, a 4 port POTs module, and the 32 port Digital set module. I have 10 POTs lines connected.
We are growing, and I purchase a couple of new i2004 phones and a 4 pack of licenses. Licenses are installed. I see the original 8 plus the new 4 as a separate line in the Applied Key Codes page.
When I go to join a new phone, I get "Server: No Ports Left"
If I disjoin one of the existing 8 working phones, the new phone has no problem picking up a DN. When I try to add back the 9th phone, same problem occurs, Server: No Ports Left.
My local Nortel guy has had me restart the BCM, check my DHCP, statically IP my phone, etc. No change. I think this is over his head. He thinks the licenses aren't working right and is suggesting I buy a new phone system from him.
I have googled some, and see articles in this forum talking about splits and resource assignments. Sounds promising, but I am such a noob at this, I don't know how to approach this.
Does anyone think they can point me in the right directions of what to check or adjust?
Thanks for your help.
Steve
