Good morning,
My question is. When adding a (100 sip extension) to the switches page, does this have to be added to a physical line or can it be added to an empty unused line and shoretel will proportion it out. Probably am not explaining this right, but basically do i need to add a sip extension to , for example 555-xxxx or can i add these extensions on an unused line. Trying to add a soundstation ip7000 sip conference phone and have gotten thus far. Any help is appreciated. did find a specific shoretel manual for this phone after weeks of searching. will post link if anyone else looking for this. thanks

You will need to provision one of the ports on your shoregear switch to be 100 SIP proxy. The "official" thing to do next is to set the virtual proxy IP under your site, usually the HQ site, then select the switch you assign the SIP proxy ports to. The virtual proxy IP is the IP you will point your SIP device to. You don't have to do this since you could technically point your SIP device directly to the IP of the Shoregear swtich, but then if that switch goes down you are hosed.

You may need SIP trunks for the SIP device to be able to call out on, I have ran into that. It is kind of hit or miss. I am trying to get the final answer on that literally as I write this.