Looks like Seagate is cutting back on its warranty policy, just thought I would share. This is part of an email I received today
At Seagate, we are standardizing warranty terms to be more consistent with those commonly applied throughout the consumer electronics and technology industries. By aligning to current industry standards, Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns.
Therefore, effective December 31, 2011, Seagate will be changing its warranty policy from 5 years to 3 years for nearline drives, 2 years to 1 year for certain desktop and notebook bare drives (5 years to 3 years on Barracuda® XT and Momentus® XT), and from as much as 5 years to 2 years on Consumer Electronics (see table below.) \
Limited Warranty Period
(as of December 31, 2011)
Constellation®.2 and Constellation ES.2
Barracuda® and Barracuda Green 3.5" Drives
3 yearMomentus® 2.5" Drives (5400 RPM & 7200 RPM)
SV35 Series™ – Video Surveilance
Pipeline HD® Mini, Pipeline HD
Products not impacted by this change include: mission critical and retail products.
The new warranty periods will apply to all shipments of applicable products, as of December 31, 2011. Former warranty periods will be honored for all existing channel inventory shipped to you before the effective date. To check the warranty status of a single or multiple drives, you may visit http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance
Seagate will update its Global Limited Warranty Overview Policy as of December 31, 2011 specifically documenting these changes. The limited warranty included in your agreement with Seagate will continue to apply to these products under the new warranty periods.
Please share the warranty change information with your end customers as you sell your inventory. If you mention warranties online or in printed material, don't forget to update that as well.
As always, we believe in strong communication with our channel partners and appreciate your support and loyalty. Please do not hesitate to contact us via email@example.com
if you have any questions, comments, or need any other type of assistance or information regarding the Seagate Partner Program.