Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

No caller ID on Bridged Appearences with NO ring??

Status
Not open for further replies.

Jonjr88

Vendor
Jun 5, 2011
188
US
Using a CM 5.2.1 and everyone in the office has a bridged appr. for everyone else but they dont want the bridged appr. to ring and they dont want to pick up the bridged appr. when it comes in unless they press that button, I have all that working the way they want but after i made those changes caller ID wont show on any lines untill after they pick up the call even on there own appr. Are there any work arounds??
 
Code:
display system-parameters features                              Page   9 of  19
                        FEATURE-RELATED SYSTEM PARAMETERS
DISPLAY TEXT
    Identity When Bridging: principal
display system-parameters features                              Page  19 of  19
                        FEATURE-RELATED SYSTEM PARAMETERS
                        Display Information With Bridged Call? y
  Keep Bridged Information on Multiline Displays During Calls? y

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
 
That worked for all the bridged appearances but there is no caller id for anyone's own calls coming to there phone just the bridged and I find that sooooooooo weird??
 
Code:
display system-parameters features                              Page  13 of  19
                        FEATURE-RELATED SYSTEM PARAMETERS

 CALL CENTER MISCELLANEOUS
           Callr-info Display Timer (sec): 10 (added in cm5.2.1 SP3)
                         Clear Callr-info: on-call-release

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top