We moved a client last week. All went well and the ACD moved with the Nam all came back up. The client moved the wallboard display unit them selves and re installed it. The issue we have is we cant get the ACD to display on the wallboard any more. There is a black spectrum box that hooks up to the ACD and then runs out to the display board. It seems that the ACD is not sending out any data from the com port ???? Is any one out there familiar with this stuff or can point me in the right direction. We have rebooted the ACD still the same. Seems the ACD also is not responding to the network connection- so something is up with the main unit....
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Cinphony 2 on Mics
- Thread starter telllman
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norstarboy125
Vendor
If you can't connect to it via the nic or serial port that doesn't sound good. You may need to contact Cintech.
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
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