BCM End of new sale announced 3

End of Sale Notice
Notification Date: May 31, 2011
Effective Date: March 1, 2012
Subject: End of New System Sales – Avaya Business Communications Manager 50 and Business Communications Manager 450
Region: Global
Summary
As part of the previously announced convergence strategy and the launch of IP Office Release 7.0, Avaya is announcing the End-of-Sale (EoS) for new systems of Avaya Business Communications Manager 50 (BCM 50) and Avaya Business Communications Manager 450 (BCM 450) products, nine (9) months from the date of this announcement, effective March 1, 2012.
Products required to upgrade, expand and maintain existing BCM systems will continue to be offered for another three (3) years to March 1, 2015. This includes software authorization codes, terminals, media bay modules, expansion units, replacement parts, and upgrades to the latest release (BCM R6.0).
Avaya will make every effort to have supply of these products available for all orders, but cannot guarantee product availability through their End of Sale dates. Avaya reserves the right to manage and/or limit order quantities, or to cancel orders if supply is no longer available. Customer orders will be fulfilled on a first?in, first?out basis. If supply is exhausted prior to the targeted End of Sale dates in this notice, Avaya will issue an updated notice and accelerate removal of the applicable product codes from price lists and associated order entry systems.
Transition Summary
• Effective March 1, 2012, the codes listed in the Discontinued Order Codes section of this document will be withdrawn from sale.
• Subject to availability, the last date for orders to be placed for these products is February 28, 2012. Thereafter, these codes will be removed from price lists and associated order entry systems. Stock will be reserved to meet requirements for warranty returns and repairs.
• Marketing collateral and web-site / portal content will be modified to reflect this product transition
• Avaya will provide hardware and software Manufacturer’s Support, including technical support, repairs, software bug fixes, upgrades, and expansions, for three (3) years after the EoS date until March 1, 2015 for the BCM 50 and BCM 450 portfolio. The three (3) year Manufacturer’s Support will be provided for the last shipping BCM release, which is release 6.0. Please refer to BCM Product Lifecycle Update bulletin for previous releases.
• Avaya will further provide hardware and software Extended Services Support, including technical support, availability of existing patches and documentation, repair services, for three (3) years (March 1, 2018) after the Manufacturer’s Support period.

first my beloved norstar, now the bcm...what's next?

This announcement is interesting also.


Last date to order software licenses and FRUs for BCM 200/400 is March 1,2012. After that, no more software expansions for old systems. At least KRS will still be available to generate new licenses with previously ordered auth codes. Its been a good run, but all things must come to an end eventually.

Was the first part of the doc a mistake on the date?

"Avaya is announcing the End-of-Sale (EoS) for all BCM200/400 Specific Field Replaceable Units (FRUs) products and BCM200/400 Software Authorization Licenses products effective March 1, 2011.

If I had to guess i'd say it was a typo. I don't think even Avaya would try to announce end of sale retroactively.

So much for the bullsh*t Avaya feed us when they bought Nortel.
I remember them distinctly saying they were going to take the best of BCM and IP Office and combine them into one hybrid system.
Looks like the only value they found in BCM was the telephone sets.


-SD-

I'm also told that the next release of IP office will also incorporate the Meridian 1 digital phones, killing off the Option 11 systems.

It's a great shame as I was just getting the hang of the BCM's!. Lol!.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.

I hadn't heard about any possibilty of using CS1000 digital sets on IP Office. That would be interesting but seems unlikely to me. I've replaced a handful of old Option 11s with IP Office so far. It comes in cheaper if the customer wants new phones at the same time.

The bulliten didn't mention SRG 50. I wonder if that is going to remain an offering going forward.

The cs1000 and callpilot will be the next to fall.

Is there going to be any kind of program to transfer licensing between the BCM and the IP Office? Or are we going to lose everything we've invested and have to start from scratch?

What a shame to see these powerhouse systems shot down. There's so many out there though that they'll be around a long time just no new ones. Oh well, gotta go study IPO.

Yep it's a sad day. I haven't even looked at a IPO yet...lol. I still have so many customers with Norstar's and BCM's that I need to maintain. I guess I'll have to start doing some closet studying.

Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer

I will miss the BCM line quite much. I have one installed in my home I use for experimentation with SIP trunking and IP phones. I bought another backup fully loaded BCM to keep as a spare in case mine ever goes out. I am sure they will be around on the grey market for years to come.

We can thank 9/11 and the corporate greed at the former Nortel during the Dot.com bubble burst era for our sad demise of Nortel. It's almost as though when 9/11 happened, Nortel was given the death sentence. Ironically on 9/11, Lower Manhattan telecom was run by everything and anything Nortel, including a Large SL-100 switch in the WTC. After that destruction, nothing would ever be the same in our world....including Nortel's slow death.

It will be nice to still have Nortel phones around.....they are much more sleek than the Avaya sets. Personally, if they still have the same ring tones, feature buttons, display function and programming, I won't be as hurt about the elimination of BCM and possibly the CS1000/CS2100 switches. BUT if they get rid of the Nortel phones all together it will totally suck, the Avaya sets are ugly, uninspiring and boring in my book. I have a 9630 Avaya SIP set running independently next to my BCM and it is nowhere near as nice as the 11XX sets, even the 12XX IP sets....the ringtones on the 9630 are those annoying ATT Merlin style warbles.

So not to bring up disaster again, but I talked to someone from St. John's Medical Center (the one hit by the F5 tornado) in Joplin and they told me the hospital had Nortel Option PBX.....they won't be sticking with Nortel/Avaya when they upgrade.....they will be going with CISCO


as a private citizen, I offered to donate some 8x24's I have sitting in my storage locker and come set it up for them. They were like "no thanks, Cisco has already donated their equipment."

If Chevy bought Ford they would not discontinue the Mustang as the first order of business. There are too many hard core Mustang fans out there.

I understand they are not the powerhouse they once were and do not have the budget to market two competing systems. But there was no reason to dump the line immediately. They could have gotten sales out of the BCM for years to come and phased the BCM into the IPO.

Discontinuing the sale of licensing so fast is a big mistake. They think they can force people into upgrading to the IPO. If they are not careful they are going to lose even more customers and dealers to the competition.

Discontinuing the sale of licensing so fast is a big mistake". You will be able to buy licences and expansion hardware (including terminals) until March 2015 so almost another four years.

There are a lot more 400s out there. Isn't the end of license sales for the 200/400 March 2012?

BCM 200/400 licensing for release 4 and below systems goes end of sale March 2012. KRS will be available to generate auth codes purchased before that date. 50 and 450 licenses will be available for a few more years.

I'm sure stocking distributors will have keycodes available longer that March 2012.

Avaya needs to face it, the BCM outsold the IP Office, period. I like many things about the IPO better than the BCM. But there are things that are so much easier in the BCM. They should have taken the best of both, but they didn't.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

Yes, our customers now are looking at Cisco CME and NEC SV8100 as Avaya seems not to give them license credit from BCM to IPO R7 . The Cisco gorilla is very hungry and gaining pretty good ground lately .

Personally, I think BCM Monitor is one of the best tool for me to quickly turn up ISDN PRI. Actually I have one old BCM50 v1 with DTM module just for this purpose alone .

I wonder how long they will keep the KRS going after 2015 with grey market sales and upgrades /addon's of systems cards, VM's etc...for BCM's/Norstars?