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Home > Forums > MIS/IT > Groupware & Mail Products > Microsoft: Exchange 2003 Forum

Intermittent Email Issues - Only on Replies

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dresteve3000 (IS/IT--Management)

8 Feb 11 16:52

Fellow IT people:

At my organization we have one Exchange 2003 server installed on Windows Server 2003 Enterprise Edition SP2 with Symantec Mail Security for Exchange. About 6 months ago we decided to implement an EventSink to add a disclaimer to all outbound email.

This is not supported by Microsoft in a single Exchange server environment, so we followed these instructions:

http://www.systemsense.com.au/resources/System_Sense_Article_ED.pdf

We successfully get the disclaimer stamped on all outgoing reply email, however sometimes emails get stuck in the queue and no matter what we do (restart SMTP, attempt to force the connection, etc...) it just sits in the queue.

The interesting thing is that this only happens after the user has replied multiple times and to the recipients.

If anyone has seen something similar please let me know how it was fixed, or if more information is needed please let me know also.

-dresteve3000

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