Our SAN marked a disk as failed or physically removed a while ago. I replaced the disk with a new one and am still getting the same errors with the new disk - it just keeps powering it off. There appears to be a problem with the enclosure, not the SAN. See the errors below and attached:
Description:Disk(Bus 0 Enclosure 0 Disk 9) failed or was physically removed.TLA Part Number is 005048582, Serial Number is 3KR3CG68. 00000400 06005600 d3040000 7c8927e1 7c8927e1 00000000 00000000 00000000 00000000 00000000 7127897c
Category:NT System Log
Log:NT System Log
The disk shows green and orange LEDs.
Has anyone ever experienced this problem ? Got any idea what I can do to resolve it ?
As well as replacing the disk, which was working for several years before this happened, I've checked the logs and confirmed other disks are working ok. Note we had no spare caddies, so I had to use the same caddy for the new disk. We are not aware of any other external issues that happened at this time and the SAN is running off a UPS.
Any help would be greatly appreciated.
"Keep a cool head and always carry a lightbulb."