I installed Cobian backup on 4 PCs and set it up the same way on each PC.  I then set up the same backup job on each PC (Microsoft Outlook backup from the workstation to a server).

The other 3 PCs are doing just fine in terms of backup and they are putting their backups in the same folder on the server under a different user name folder.

I can't get this one PC to cooperate. Here's the full log of the failed backup. The user has rights to the folder in question. I need some guidance and/or troubleshooting steps. Thanks in advance!!! Seems like this is the problem with free software - no real support.


2010-08-11 19:00 *** A new backup has begun. Number of tasks in queue: 1 ***
2010-08-11 19:00 Preventing the system from entering Sleep mode
2010-08-11 19:00 Applying parameters to the task "MailBackup"
2010-08-11 19:00 ** Starting backup for the task "MailBackup" **
2010-08-11 19:00 Calculating the number of files to backup for the task "MailBackup"
2010-08-11 19:00 Starting the Volume Shadow Copy snapshot for the drives: C:\
2010-08-11 19:00 The Volume Shadow Copy snapshot set has been created successfully
2010-08-11 19:00 Creating the destination directory "\\servername\shared\mailbackup\kris\Microsoft 2010-08-11 19;00;28"
ERR 2010-08-11 19:02 Couldn't create the destination directory "\\servername\shared\mailbackup\kris\Microsoft 2010-08-11 19;00;28": The filename, directory name, or volume label syntax is incorrect
2010-08-11 19:02 The history file for "MailBackup" will not be saved because the result of the backup is empty
2010-08-11 19:02 Deleting the Volume Shadow Copy snapshot "5cc868b3-124a-43db-800a-e8c1b5b0574e"
2010-08-11 19:03 The Volume Shadow Copy snapshot set has been successfully deleted
2010-08-11 19:03 ** The backup of "MailBackup" has ended. Elapsed time for the task: 0 hour(s), 3 minute(s), 2 second(s) **
2010-08-11 19:03
2010-08-11 19:03 The system can now enter Sleep mode
2010-08-11 19:03 Total elapsed time for all the backed up tasks: Hours: 0, Minutes: 3, Seconds: 5
2010-08-11 19:03 *** Backup finished. Processed files: 0. Backed up files: 0. Errors: 1 ***

My error is, apparently, relatively common and can be fixed by running in application mode vs. service mode.  But I think the computer that it (Cobian) is on has bigger problems, so I'm not blaming the backup software until I get the computer to an optimal state.