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polycom w/ ip office

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IPOllie

IS-IT--Management
Jun 22, 2007
93
how do the analog polycom devices function in regards to conferencing calls together? i see that there is a flash button and that is it. please let me know how the conferencing function has been remedied in the past. thanks.

ACA-Implementation IP Office
ACA-Implementation IP Telephony
CCNA
MCP-Windows XP
MCP-Server 2003
 
Short code to a conference meet me/conf add is the only way I have got these to work.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)
 
Yep, what TheProvider said.

Basically make your first call, hook flash, make second call, hookflash, then dial *47.
Easy peezey japaneezy.

To Us and Those Like Us, Damn Few Left
 
what about the drop function?

ACA-Implementation IP Office
ACA-Implementation IP Telephony
CCNA
MCP-Windows XP
MCP-Server 2003
 
Lift the phone approx. one meter above the table and then DROP. This will stop the conference i think.

It is advisable to use PhoneManager PRO together with the polycom, makes the handling a lot easier.
Nevertheless you can program a shortcode for the "drop" function, it will work after a hookflash for the last call on hold.

Example:
Dial extension, wait for answer then if the user wants to join the conf pres the flsh key and then the conference shortcode, if the user do not want to join the conf then press the flash key, the "drop" shortcode and flash again the re-join the conference.
 
is there a special name for this feature? i can't seem to find it when attempting to program a short code for it.

thanks.

ACA-Implementation IP Office
ACA-Implementation IP Telephony
CCNA
MCP-Windows XP
MCP-Server 2003
 
bueller?

ACA-Implementation IP Office
ACA-Implementation IP Telephony
CCNA
MCP-Windows XP
MCP-Server 2003
 
try "Clear Call" or using the help for a list of all features & an explanation of what they do.

Unluke most microsoft software the IPO helpfiles are actualy quite good :)
 
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