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Help out a newbie :)

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CBack85

IS-IT--Management
Jun 6, 2007
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I just recently installed an ip office 400 digital station to go with our ip 403 base. I got it installed and it shows up in the control unit in the Manager program with the correct extensions and everything but when i hook a 4412d+ phone to the digital station the little voicemail light blinks like it should but then nothing shows up on the phone for display but i can hear a dial tone but i can't dial out. Anyone have any ideas what is going on?
 
The expansion module needs to be the same version as the 403.
 
how would i go about doing that?
 
In system manager, goto:
File,
Advanced
upgrade

It well tell you if you need to upgrade or downgrade.
 
Chances are you bought a DSV2 which requires a minimum of 2.1.35 to run.
 
Also this may be relavent to you.

Note: A maximum of twenty-seven 4412D telephones are supported on the DS30 (version 2) expansion module at PCS level 5. Earlier DS30 expansion modules will only support sixteen of these telephones.

This phone does not support personalized ringing.
 
Chances are you bought a DSV2 which requires a minimum of 2.1.35 to run.


SO i just need to do a file > advanced> upgrade and it should work then?
 
when i go to file > advanced > upgrade it says it's running version 3.1
 
i will give that a shot thank you all for your help appreciate it!
 
It will force a reboot to do this upgrade, so if you need to renumber any ext ports to match users you may want to do that at the same time as they require reboots as well.



 
wow thanks guys it worked perfectly after i upgraded thanks alot
 
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