I'm working on a PC and the CD-Rom will not read any disks. Windows sees the drive, but when I open D: drive in My Computer there is nothing there. It's the same with system disks and with music disks.
Unless the drive is still under warranty I pull the drive apart and clean the laser lens and the track bars with a Eyeglass cleaning cloth with one corner dampened with eyeglass cleaner. its amazing how well a drive works after that.
BUT,
I don't think a dirty drive is your issue
it's either a burned out laser or dead drive
or
Try this first... test another working CD or DVD drive and see if it works...if it doesn't then you may have the issue below....
actually, i was messing around in the registry and got the cd-rom to work, but the mouse stopped working. I tried to restore the registry from the back-up but I could not get the mouse to work.
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