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mattlyon (IS/IT--Management)
1 Aug 06 13:41
Hello,

I just started a Sys Admin position with a Windoze network that includes a VMS server for historical data.

The server is being accessed via a Lantronix ETS16 Ethernet Terminal Server. This device seems to only allow a maximum of eight connections.

I need to setup another one and was hoping that somebody could provide the basic steps required to set this up?
mattlyon (IS/IT--Management)
1 Aug 06 14:23
I also cannot access this remotely. I have a Cisco router and multiple IP addresses. I have IP address XXX.XXX.XXX.157 forwarded to 192.168.1.5 (the terminal server's address) with all ports open and I cannot ping it from the outside. I can ping it from the router, but not outside. The router is showing that it is passing the data, but the TS is not replying. Any suggestions?
js2801 (TechnicalUser)
1 Aug 06 17:47
Not sure from the information in your post if the terminal server or VMS is limiting your connections, so if your asking out telnet sessions, you should check the limit for the telent service on VMS.

$ TCPIP
tcpip>  SHOW SERVICE /FULL TELNET

look at the "Limit:" on the lower left hand side.  You can use "SET SERVICE /LIMIT=n TELNET to adjust the telnet session limit.

As for the TS not answering pings, this may be a number of problems. Could be access lists on your router, incorrect mask and gateway setting on your terminal server, or it may not answer pings as a security setting.  Can the terminal server ping itself?  
Helpful Member!  mjpearson (TechnicalUser)
1 Aug 06 22:08
You might also check the protocol.  The VAX and Lantronix might be talking LAT protocol rather than Ethernet protocol.  LAT protocol is a little tricky.

Helpful Member!  BobGezelter (Programmer)
2 Aug 06 6:58
mattlyon,

The fact that you were able to assign an address to the terminal server, and that it replies to pings from the router, but not to pings from the outside, implies that there is an error in the IP settings involved.

Either the Gateway address specified in the Terminal Server is incorrect, or there is a routing/filtering rule prohibiting the use of the ICMP protocol between an outside node and the terminal server, or a subnet of which the terminal server is a member.

On the other hand, if your users all have desktops, a terminal emulator that provides telnet support may be a better solution.

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
2 Aug 06 8:39
js2801, this is VMS Version 5.4 and 'TCPIP' is not a command. Do you know what command(s) would allow me to pull up this info?
mattlyon (IS/IT--Management)
2 Aug 06 9:00
mjpearson, It seems to be configured for both.

BobGezelter, you are correct, the gateway is incorrect. Now I just need to figure out how to update it! The define command doesn't seem to work and neither does the GUI interface that I downloaded from Lantronix.
mattlyon (IS/IT--Management)
2 Aug 06 10:13
Actually, I just found that I cannot modify the Lantronix as I do not have the privileged password. Aaargh!!!!
BobGezelter (Programmer)
2 Aug 06 14:13
mattlyon,

Since somebody was able to set the IP address of the additional Lantronix, somebody must have the password.

If all else fails, boxes such as the Lantronix have a procedure for resetting the box to the factory state. WARNING: This may very well erase ALL settings on the Lantronix. You probably want to at least archive those settings that are in the box presently (recreating the current configuration can be a painful exercise).

Also, the manual for the Lantronix should be online.

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
2 Aug 06 14:27
Hi Bob,

Unfortunately the last few people have left here on not-so-good terms. So there is no resource for prior passwords.

Resetting it is a scary proposition as I do not have a record of the settings nor I am I familiar enough with the device to believe that I wouldn't have any problems reconfiguring it.

I have both manuals. The config manual is about 80 pages the main one is about 300+ I have learned a lot from them, that's how I know that I don't have the privileged password!
BobGezelter (Programmer)
2 Aug 06 14:38
mattlyon,

That can be a problem. I have had to deal with several similar situations in the past at various clients, it can get interesting. In the end, each situation had a happy ending, although some of them did involve a bit of work.

There are limitations to what can be reasonably done over a forum suuch as Tek-Tips. The general answer is to make complete notes of the current configuration, and then use the factory reset, but that can be a challenge (I admit that it doesn't upset me, but I have had do do this sort of reconfiguration many times over the last 25+ years).

As a starting point, have you tried the default privileged password that is stated in the manual?

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
2 Aug 06 14:58
Yes, I tried the default as well as the usual passwords that I had available to me from my predecessors. Thanks for your assistance.
mattlyon (IS/IT--Management)
2 Aug 06 14:59
Do you know how I can access this information?:

$ TCPIP
tcpip>  SHOW SERVICE /FULL TELNET

The TCPIP command does not work on this version.
BobGezelter (Programmer)
2 Aug 06 15:00
mattlyon,

I wish that I could be of more assistance. Unfortunately, there are limits to what one can do remotely through a forum.

Robert "Bob" Gezelter, http://www.rlgsc.com

BobGezelter (Programmer)
2 Aug 06 15:03
mattlyon,

The software package presently known as TCP/IP services (with the commands beginning TCPIP), was originally named the "Ultrix Connection" (with the commands beginning "UCX").

On a Version 5.4 system, the commands are probably available through the base UCX command.

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
2 Aug 06 15:29
nope, this is what I've got:

:=         
=          
@          
ACCOUNTING
ALLOCATE   
ANALYZE    
APPEND     
ASSIGN     
ATTACH     
AUTHORIZE  
AUTOGEN    
BACKUP
CALL       
CANCEL     
CLOSE      
CONNECT    
CONTINUE   
CONVERT    
COPY       
CREATE     
DEALLOCATE
DEASSIGN   
DEBUG      
DECK
DEFINE     
DELETE     
DEPOSIT    
DIBOL      
DIFFERENCES           
DIRECTORY  
DISCONNECT
DISKQUOTA  
DISMOUNT   
DUMP       
EDIT
EOD        
EOJ        
Errors     
EXAMINE    
EXCHANGE   
EXIT       
FDL        
FONT       
Format_of_error       
GOSUB      
GOTO
HELP       
Hints      
IF         
INITIALIZE
INQUIRE    
INSTALL    
Instructions          
JOB        
LATCP      
Lexicals
LIBRARY    
LICENSE    
Line_editing          
LINK       
LMCP       
LOGIN      
LOGOUT     
MACRO      
MAIL       
MERGE
MESSAGE    
MONITOR    
MOUNT      
NCP        
NCS        
ON         
OPEN       
PASSWORD   
PATCH      
PHONE      
PRINT      
PSWRAP
PURGE      
Queues     
READ       
RECALL     
RECOVER    
RENAME     
REPLY      
REQUEST    
RETURN     
RMS        
RTL_Routines
RUN        
RUNOFF     
SEARCH     
SET        
SHOW       
SORT       
SPAWN      
Specify    
START      
STOP       
SUBMIT
Symbol_Assign         
SYNCHRONIZE           
SYSGEN     
SYSMAN     
System_Services       
TFF        
TYPE       
UIL        
UNLOCK
V54_NewFeatures       
VIEW       
WAIT       
WRITE
BobGezelter (Programmer)
3 Aug 06 7:41
mattlyon,

the UCX command is likely not listed in the HELP text (it is part of a separate product).

What happens when you type "UCX" at the $ prompt?

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
3 Aug 06 8:36
%DCL-W-IVVERB, unrecognized command verb - check validity and spelling
 \UCX\
BobGezelter (Programmer)
3 Aug 06 9:38
mattlyon,

You may not have the definitions in your login environment. It is sort of hard to sort this out, as I do not have a system that old online (with the UCX product installed) to work with.

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
3 Aug 06 9:46
Okay. Thank you anyway.
js2801 (TechnicalUser)
3 Aug 06 11:15
mattlyon,

Since you do not seem to be running UCX or HP TCPIP, is it possible that you are running Multinet or TCPware?  Use a directory command to see if there are any Multinet or TCPware directories on disk.

Check you sys$help directory and look for any ".release_notes" files that mention any IP stack software.

Example:

$ DIR SYS$HELP:*.RELEASE_NOTES

Also, can you post the port confirutation from your terminal server.  I'm suspect that you may be running LAT instead of telnet.

Jeff
mattlyon (IS/IT--Management)
3 Aug 06 11:27
Local_18> list server                     

   ETS16 Version V3.5/9(990603)           Uptime:            1 Day   22:48
   Hardware Addr: 00-80-a3-01-3d-0b       Name/Nodenum:            LAT1/ 0
   Ident String: ETS Terminal Server

LAT  Circuit Timer (msec):         80     Password Limit:                3
   Inactive Timer (min):           30     Console Port:                  1
   Queue Limit:                    32     Retrans Limit:                50
   Keepalive Timer (sec):          20     Session Limit:                 4
   Multicast Timer (sec):          30     Node/Host Limits:          50/20

TCP/IP Address:           192.168.1.5     Subnet Mask:       255.255.255.0
   Nameserver:            (undefined)     Backup Nameserver:   (undefined)
   TCP/IP Gateway:        192.168.1.1     Backup Gateway:      (undefined)
   Domain Name:                  none     IP Time:                 Daytime
                                          TCP Keepalives:          Enabled

   Serial Delay (msec):            30     Network Buffering:           512
   Prompt:                Local_%n%P>
   Groups: 0

   Characteristics:  Announce  Broadcast  Lock
   Incoming Logins:  Telnet   (No Passwords Required)
mattlyon (IS/IT--Management)
3 Aug 06 11:27
Local_18> list protocols
   ETS16 Version V3.5/9(990603)           Uptime:            1 Day   22:48
   Hardware Addr: 00-80-a3-01-3d-0b       Name/Nodenum:            LAT1/ 0
   Ident String: ETS Terminal Server

%Info: Note that count values are not valid with LIST.
                       Received      Sent   Seconds since zeroed:   168522
LAT  Messages:                0         0   Solicit Accepted:            0
     Retransmissions:         0         0   Solicit Rejected:            0
     Illegal Slot:            0         0   Illegal Messages Recv:       0

TCP  Messages:            64333    105410   Connect Failure Reasons:  0000
     Invalid Packets:       715         0   Invalid Packet Reasons:   0032

APPLE  (disabled.)

NETW (disabled.)

NetBIOS  packets:          3896        10   Sessions:                    0
SMB      packets:             0         0   Unknown types:               0
mattlyon (IS/IT--Management)
3 Aug 06 11:41
The only release notes that come up are for a Dibol compiler.
mattlyon (IS/IT--Management)
3 Aug 06 12:04
$ dir

Directory SYS$SYSDEVICE:[SIDEDOOR]

0110TEST.TXT;1      05SALES.DDF;2       05SALESST.DDF;1     130860SALES.TXT;1  
1NOR2.TXT;1         2000.TXT;1          2003.TXT;1          2005.TXT;2         
ACCOUNT_SUB_MENU.COM;1                  ADDUSER.COM;3       ADMENU.COM;1       
ALLOC.COM;1         ALLOC.LOG;1         APMENU.COM;2        APOPEN.TXT;1       
APSWCHGS.TXT;1      APVEND.TXT;1        AP_COPY.COM;7       AP_COPY_CLW.COM;2  
AP_COPY_PMB.COM;2   ARMENU.COM;1        AROP.TXT;1          AROPEN.TXT;1       
AR_COPY.COM;4       B14.NEW;1           B14.SIX;1           BACKUP.DIR;1       
BACKUP_2001.COM;1   BACKUP_2001.LOG;1   BACKUP_CLW1.LOG;2   BACKUP_CLW2.LOG;1  
BACKUP_DUA2.COM;3   BACKUP_NEW.LOG;1    BAKORD.CLW;12       BARBARA.COM;1      
BARCODE.TXT;1       BFSUND.CLW;46       BG1.XLS;1           BLANK.TXT;1        
BLDWRK.COM;2        BLDWRK.LOG;181      BMMENU.COM;2        BMPCAT.CLW;1       
BOATCD.CLW;2        BOATXT.CLW;35       BOINDX.CLW;2        BOTINQ.COM;1       
BUILD_UP.COM;2      BUILD_UP.LOG;127    CANORD.CLW;74       CASH00.CLW;1       
CATEGF.CLW;2        CCDIDX.CLW;10       CCW_ACCT_LIST_BY_SCH_CODE.TXT;2
CCW_ACCT_LIST_BY_STMT_CODE.TXT;4        CHGLOG.CLW;73       CHGPO.GFI;1        
CHGPO.PRN;2         CHKDIR.COM;3        CLRFIL.COM;1        CLW.DIR;1          
CLWCUS.TXT;1        CLWCUSTLOAD.TXT;1   CLWF.DDF;1          CLWMENTERR.DDF;1   
CLWMISCCUST.DDF;1   CLWS.DDF;1          CLWSALESBYSTATE.DDF;1
CLW_ACCT_LIST_BY_STMT_CODE.TXT;2        CLW_FAX.LOG;4       CNTDDF.COM;3       
CODEC.DDF;1         CODES.CLW;3         CODES2.CLW;2        COLECT.CLW;1       
COMDUE.CLW;1        CONMNT.COM;1        COPCTL.CLW;1        COPYGL.COM;1       
COPY_ACCTNG.COM;3   COPY_AP_TO_2CW.COM;2                    COPY_AP_TO_9CW.COM;2
COPY_A_FILE.COM;6   COPY_BEFORE_REBUILD.COM;7               COPY_COST.COM;4    
COPY_COST_BRN.COM;2 COPY_GL.COM;9       COPY_GL.TXT;6       COPY_HISTORY.COM;3
COPY_MODMAS.COM;1   COPY_PAY.COM;8      COPY_TO_DUA2.COM;6  COPY_TO_TST.COM;1  
CPMENU.COM;1        CRMHDR.CLW;1        CRMHST.CLW;5        CRMLIN.CLW;1       
CSN.DDF;1           CSNOTE.CLW;3        CSTMAS.CL;7         CSTMAS.CLW;7       
CSTMAS.SEQ;1        CUSEXT.CLW;3        CUSHIPCOM.DDF;1     CUSLBL.CLW;155     
CUSMS2.CLW;3        CUSMS2.SEQ;1        CUSMS2.TXT;3        CUSMS2N.TXT;1      
CUSTERMS.DDF;1      CUSTMAS.TXT;1       CUSTXT.CLW;75       DAT.FIL;4          
DBAIDX.CLW;2        DEBBIE.COM;1        DED401.CLW;1        DELITM.CLW;1       
DEL_FILES.COM;8     DEPDST.CLW;1        DEPREC.CLW;1        DICTMAIN.NEW;1     
DICTTEXT.NEW;1      DICT_BRIEF.TXT;1    DICT_DETAIL.TXT;1   DIF.RPT;1          
DLSTAT.CLW;2        DOLLAR.BMP;1        DOWNFAX.;5          DPTWRK.CLW;4       
DRUG_TEST.COM;2     DSTHDR.CLW;63       DSTLIN.CLW;66       DSTTBL.CLW;1       
DUA0.LIST;1         EFFBL2.COM;3        EFFBL2.LOG;1383     EFFGEN.COM;5       
EFFGN2.COM;2        EFFGN2.LOG;208      EFFMNT.COM;4        EFFMNT_MENU.COM;1  
ENGINCNG.XLS;1      ERRLOG.COM;5        ERROR.TXT;1         ERROR1.TXT;1       
ERROR2.TXT;1        ERROR3.TXT;1        ERROR4.TXT;1        ERROR_LOG_FILES.DIR1
FAX.COM;1           FAX.DIR;1           FAX.TXT;1           FAXDIR.DDF;1       
FAXREMIT.TXT;1      FAX_IT.LOG;1        FILEBACK.COM;30     FRAMES.XLS;1       
GENBOM.COM;6        GENBOM.LOG;133      GLMENU.COM;1        GLTRANS.TXT;1      
GL_REPORT.TXT;1     GL_REPORT_2.TXT;1   GOLDFAX_CLEANUP.LOG;2
GOLDFAX_STATUS.RPT;1776                 HLPMNT.COM;1        ICS.COM;2          
ICSVLOG.DDF;1       IMMENU.COM;1        INTRUSION.COM;8     INVLOG.TXT;1       
ITMPRG.LIST;2       KATHIENOTES.TXT;1   KCUST.TXT;1         KILL_QUE.COM;2     
KILL_USER.COM;2     LASSITER1.RPT;1     LASSITER2.RPT;1     LASSITER3.RPT;1    
LKSEE.COM;1         LOAD_REPORT.COM;4   LODRP2.COM;2        LODRPT.COM;2       
LODUPD.COM;2        LODUPD.LOG;3164     LOGIN.COM;33        LOGIN.LIST;1       
LOGIN.ORG110404;1   LOGIN_ORG.COM;1     LOOK.COM;2          MAIL$37AFAC5E0005001
MAIL.MAI;1          MAILING.DDF;1       MAILK.DDF;1         MCBAIN.COM;2       
MCBA_FILE_STRUCTURES.TXT;1              MGRMENU.COM;22      MICHAEL.COM;1      
MILLIE.COM;1        ML-EXP.SIX;1        ML-EXP1.SIX;1       MLTBM2.COM;2       
MODEM.TXT;3978      MODEM.USERS;2       MODEM_USE.COM;17    MODEM_USE.LOG;3976
MOVE_MONTH.COM;16   MOVE_MONTH.LOG;1    MOVE_YEAR.COM;3     MRMENU.COM;1       
MSGMNT.COM;1        NEWC.DDF;1          NEWCSNOTES.TXT;1    NEWCUST.DDF;1      
NEWCUST.TXT;1       NEWCUST0.DDF;1      NEWF.DDF;1          NEW_FAX_98.TXT;1   
NO2DEC04.TXT;1      NOTES.TXT;2         NULL.;1             OENUSE.COM;1       
OENUSE.LOG;407      ONLIN2.TXT;3        ONLINE.TXT;2984     OPTC.DDF;1         
OPTINQ.COM;2        ORDER.TXT;2         OWNER.COM;58        PARTS22.TXT;1      
PARTSBK1.PM4;1      PAUL.COM;1          PAUL2.TXT;1         PAYROLL_DISTRIBUTIO1
PHONEBK.DDF;1       PIKDPT.COM;3        PIKDPT.LOG;3767     PKCOND.COM;1       
PKLIN2.COM;3        PKLIN2.LOG;2845     PKMGRS.COM;1        PO.GFI;1           
PO.PRN;2            POMENU.COM;1        PRGCAN.COM;2        PRGCAN.LOG;2727    
PRHIST.FDL;2        PRICES2.TXT;1       PRINT_ACCTNG.COM;3  PRINT_BACKUP_LOG.CO4
PRINT_BACKUP_LOG.LOG;2702               PRINT_PRIOR_ACCTNG.COM;1
PROTECTION.COM;2    QALLOC.COM;7        QALLOC.LOG;1219     QTY_ALLOC.TXT;1    
QUE.TXT;2           QUICK.COM;2         QUICK.LOG;2         REBUILD_CLW_CSTMAS.1
REBUILD_CLW_CSTMAS.LOG;1                REBUILD_CLW_ITMMAS.COM;1
REBUILD_CLW_ITMMAS.LOG;1                REBUILD_CLW_ITMMS2.COM;1
REBUILD_CLW_ITMMS2.LOG;1                REBUILD_CLW_NOTHDR.COM;1
REBUILD_CLW_NOTHDR.LOG;1                REBUILD_CLW_PRDSTR.COM;1
REBUILD_CLW_PRDSTR.LOG;1                REBUILD_MONTH_END_FILES.COM;4
REBUILD_MONTH_END_FILES.ORG;1           REBUILD_NEW_CSTMAS.COM;1
REBUILD_NEW_CSTMAS.LOG;1                REBUILD_NEW_ITMMAS.COM;1
REBUILD_NEW_ITMMAS.LOG;1                REBUILD_NEW_ITMMS2.COM;1
REBUILD_NEW_ITMMS2.LOG;1                REBUILD_NEW_NOTHDR.COM;1
REBUILD_NEW_NOTHDR.LOG;1                REBUILD_NEW_PRDSTR.COM;1
REBUILD_NEW_PRDSTR.LOG;1                RECALC.TXT;1        REMITFAX2.TXT;1    
REMITFAXN.TXT;1     REMOVE_USER.COM;1   REPORT.COM;2        RFXACK.LST;1       
RGAHST.TXT;1        RGALIN.TXT;1        RMSALE.TXT;3        RPG.COM;1          
RSTART.COM;1        RUN.COM;6           SALES_MENU.COM;4    SCMENU.COM;1       
SCRNCAPT.LOG;1      SECMNT.COM;1        SERVICE_TAGS_RGA.TXT;1
SETPROT2.COM;21     SHOW_USERS.COM;7    SHPDLR.COM;2        SIXEL.COM;1        
SM.DDF;1            SPLDIR.BACKUP;1     SPLDIR.CURRENT;1    SPLDIR.XXX;1       
SPOOL.COM;1         SPOOLED.TXT;1       STATE05.DDF;1       STATES05.DDF;1     
STATES05C.DDF;1     STATES05K.DDF;1     SVCUPD.COM;1        SVCUPD.LOG;1630    
SYSTEM_BACKUP.COM;31                    SYSTEM_BACKUP.LOG;4460
SYSTEM_FUNCTIONS.COM;2                  SYSUAF.BRIEF;35     SYSUAF.DAT;4       
SYSUAF.FULL;36      SYSUAF.LIS;3        T01072005.TXT;1     TAPE.COM;2         
TAPEBACK-H.COM;4    TAPEBACK-HI.COM;5   TAPEBACK-HU.COM;4   TAPEBACK-HUI.COM;4
TAPEBACK-HUI.LOG;133                    TAPEBACK.COM;7      TAPEBACK.LOG;1     
TAPEBACKI.29-JUN;1  TAPEBACKI.COM;11    TAPEBACKI.LOG;445   TAPE_BACKUP.COM;14
TAPE_BACKUP_FROM_BACKUP.COM;3           TAPE_BACKUP_FROM_BACKUP.LOG;1
TAPE_BACKUP_FROM_BACKUP_INIT.COM;1      TAPE_BACKUP_FROM_BACKUP_INIT.LOG;3
TAPE_BACKUP_LOG.30-MAR-1999;1           TEMP.DIR;1          TEMP1384.ISM;1     
TEMP2.DIR;1         TEMP384.ISM;1       TEXASFAX.TXT;1      TILTLOGO.BMP;2     
TIME.BMP;1          TIME.TIF;1          TIMMNU.COM;1        TMP.COM;1          
TMP.FIL;7           TMP.SRT;4           TRANSFER1.DIR;1     TRANSFER2.DIR;1    
TRANSFER3.DIR;1     TRANSFER_MENU.COM;3 TRANSFER_MENU2.COM;3
TRNTRX.TXT;1        T_SPECS.XLS;1       UAF.COM;3           UNEW.TXT;1         
UNITSCLW.TXT;2      UNITSNEW.DDF;1      UNITSNEW.TXT;1      UNLOAD_ISAM.COM;7  
UNLOAD_ISAM.LOG;3   UNLOAD_ISAM_2.COM;4 UNLOAD_ISAM_2.LOG;1 UPDQTY.COM;3       
UPDQTY.LOG;2165     USERLIST.TXT;2      USER_2.TXT;1        USER_LOGINS.COM;1  
VAXlink2.EXE;1      VMAHACK2.TXT;1      VMSHACK.TXT;1       X.LST;2            
X.X;1               XFS325.SCR;3        XPAND.COM;1         XRPT325.ZZQ;2      
XRS325.SCR;2        XRS344.SCR;1        XRS384.SCR;2        XXX.DIR;1          
YEAREND.LIST;4      YTDGLT.FDL;1        YTDGLT.TXT;1        YTDGLT2.TXT;1      
ZIPCODE.TXT;3       

Total of 389 files.
mattlyon (IS/IT--Management)
3 Aug 06 12:05
Sorry, but navigation is not what you would call intuitive! Obviously, Unix commands don't work either. This is ridiculous!
js2801 (TechnicalUser)
3 Aug 06 12:14
VMS v5.4 was years ago for me.  So the details about it are a little foggy.  You may have to search thru your system disk for any indication of IP software, maybe a $ DIR SYS$SYSDEVICE:[*...]*TCP* command. Can you ping your VMS system from your router?

The terminal server settings appear correct.  Can you run a "SHOW or LIST PORT n" command from your terminal server and post that result?  What I'm looking for is a line in the output the may say "PROTOCOL: LAT" or "PROTOCOL: TELNET".  LAT is not a routable protocol. That would explain why your terminal server users cannot access VMS from remote locations.
mattlyon (IS/IT--Management)
3 Aug 06 12:22



$ DIR SYS$SYSDEVICE:[*...]*TCP*

Directory SYS$SYSDEVICE:[SYS0.SYSCOMMON.SYSEXE]

ESS$LASTCP.EXE;2    LATCP.EXE;1         

Total of 2 files.

Directory SYS$SYSDEVICE:[SYS0.SYSCOMMON.SYSHLP]

ESS$LASTCPHELP.HLB;1                    LATCP.HLB;2         

Total of 2 files.

Directory SYS$SYSDEVICE:[SYS0.SYSCOMMON.SYSLIB]

DECW$TRANSPORT_TCPIP.EXE;1              

Total of 1 file.

Directory SYS$SYSDEVICE:[SYSE.SYSCOMMON.SYSEXE]

ESS$LASTCP.EXE;2    LATCP.EXE;1         

Total of 2 files.

Directory SYS$SYSDEVICE:[SYSE.SYSCOMMON.SYSHLP]

ESS$LASTCPHELP.HLB;1                    LATCP.HLB;2         

Total of 2 files.

Directory SYS$SYSDEVICE:[SYSE.SYSCOMMON.SYSLIB]

DECW$TRANSPORT_TCPIP.EXE;1              

Total of 1 file.

Directory SYS$SYSDEVICE:[VMS$COMMON.SYSEXE]

ESS$LASTCP.EXE;2    LATCP.EXE;1         

Total of 2 files.

Directory SYS$SYSDEVICE:[VMS$COMMON.SYSHLP]

ESS$LASTCPHELP.HLB;1                    LATCP.HLB;2         

Total of 2 files.

Directory SYS$SYSDEVICE:[VMS$COMMON.SYSLIB]

DECW$TRANSPORT_TCPIP.EXE;1              

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_SOURCE.AD_SRC]

ITCPRT.AD;5         

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_SOURCE.BMP_CNL]

NOTCPY.BIND;2       

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_SOURCE.BMP_SRC]

NOTCPY.BMP;5        

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_SOURCE.COP_CNL]

INITCP.COM;2        

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_SOURCE.COP_SRC]

INITCP.COP;14       

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_TASKS.BMP_EXE]

NOTCPY.EXE;4        

Total of 1 file.

Directory SYS$SYSDEVICE:[Y2K_TASKS.COP_EXE]

INITCP.EXE;5        

Total of 1 file.

Grand total of 16 directories, 22 files.
BobGezelter (Programmer)
3 Aug 06 12:25
mattlyon,

Let's go back to basics.

Go to a terminal that is connected to the working terminal server. Connect to the VAX.

You should be able to do a SHOW USERS/FULL command. What terminal does it say that you terminal server session is logged onto??

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
3 Aug 06 12:25
Yes, I can ping the terminal server from the router.
It was accessable before I changed from a Covad/Netopia SDSL router to a Cisco router.

Local_18> list port                   

Port 18: Username:                     Physical Port 18 (Idle)                                                              

   Access:                  Dynamic    Local Switch:                None                                                                        
   Backward:                   None    Port Name:                Cnsl_17                                                                        
   Break Ctrl:                Local    Session Limit:                  4                                                                        
   Forward:                    None    Terminal Type:             Soft()                                                                        

   Preferred Services:        (Lat)                                   
                           (Telnet)                                   

   Authorized Groups : 0
   (Current)  Groups : 0

   Characteristics:  Autoprompt  Broadcast  Loss Notify  Password
                     Verify  Remote Conf  Telnet Pad
Local_18> show port

Port 18: Username: manager             Physical Port 18 (Telnet Login)

   Access:                   Remote    Local Switch:                None
   Backward:                   None    Port Name:                Telnt18
   Break Ctrl:                Local    Session Limit:                  4
   Forward:                    None    Terminal Type:         Soft(ANSI)

   Preferred Services:        (Lat)
                           (Telnet)

   Authorized Groups : 0
   (Current)  Groups : 0

   Characteristics:  Autoprompt  Broadcast  Loss Notify  Verify
                     Remote Conf  Telnet Pad
mattlyon (IS/IT--Management)
3 Aug 06 12:28
I am 'Manager_2', 'Manager' is at a terminal directly connected to the server.



$ show users/full
      VAX/VMS User Processes at  3-AUG-2006 12:23:53.02
    Total number of users = 7,  number of processes = 8

 Username     Process Name    PID     Terminal
 ERIC       ERIC          00028BE1  TXC1:    
 MANAGER    MANAGER       0002887C  OPA0:    
 MANAGER    MANAGER_2     00028D03  TXD8:    
 NICOLE     NICOLE        000283E2  TXD9:    
 NO_SHOP    NO_SHIPPING   000277EF  TXD4:    
 SAMMY      SAMMY         00028BC0  TXC5:    
 SHERI      SHERI         000285D0  TXD10:   
 STEPHANIE  STEPHANIE     000288BA  TXC7:  
BobGezelter (Programmer)
3 Aug 06 12:28
mattlyon,

If I am reading the output from your SHOW PORT command on the terminal server correctly, you may not be using TCP/IP to establish the terminal connection to the VAX.

Login to the VAX using an account that you can get to the "$" prompt. Then do a SHOW TERMINAL command.

Let me know the results.

Robert "Bob" Gezelter, http://www.rlgsc.com

mattlyon (IS/IT--Management)
3 Aug 06 12:29
$ show terminal
Terminal: _TXD8:      Device_Type: VT102         Owner: MANAGER_2
                                              Username: MANAGER

   Input:   9600      LFfill:  0      Width: 140      Parity: None
   Output:  9600      CRfill:  0      Page:   24      

Terminal Characteristics:
   Interactive        Echo               Type_ahead         No Escape
   No Hostsync        TTsync             Lowercase          Tab
   Wrap               Scope              No Remote          Eightbit
   Broadcast          No Readsync        Form               Fulldup
   No Modem           No Local_echo      No Autobaud        No Hangup
   No Brdcstmbx       No DMA             No Altypeahd       Set_speed
   Line Editing       Overstrike editing No Fallback        No Dialup
   No Secure server   No Disconnect      No Pasthru         No Syspassword
   No SIXEL Graphics  No Soft Characters Printer port       Numeric Keypad
   ANSI_CRT           No Regis           No Block_mode      Advanced_video
   Edit_mode          DEC_CRT            No DEC_CRT2        No DEC_CRT3
   No DEC_CRT4
mattlyon (IS/IT--Management)
3 Aug 06 12:33
Would it be ok to continue this via e-mail?
BobGezelter (Programmer)
3 Aug 06 12:34
mattlyon,

Login through the working terminal server. I need to see the name of the terminal device that is created for the terminal server-baed session.

Robert "Bob" Gezelter, http://www.rlgsc.com

BobGezelter (Programmer)
3 Aug 06 12:37
mattlyon,

Yes.

Robert "Bob" Gezelter, http://www.rlgsc.com

PaulTEG (TechnicalUser)
4 Aug 06 6:30
IIRC Wollongong pathworks was a TCP product for around this time, but it's over 10 years since anyone let me near a VAX box. :-S

If it's a wild goose chase, sorry for wasting your time ...

Paul
------------------------------------
Spend an hour a week on CPAN, helps cure all known programming ailments winky smile

PaulTEG (TechnicalUser)
4 Aug 06 6:36
Not what you'd like to hear, but according to http://www.levitte.org/~ava/vms_hist.htmlx, OpenVMS is currently at 7.3, and 5.4 is back as far as 1990, might be worth looking at upgrading the whole box.

Is that a viable suggestion? Have a look at the software you're supporting and if the vendors still exist, and if they support later versions of VMS

Just a thought

Paul
------------------------------------
Spend an hour a week on CPAN, helps cure all known programming ailments winky smile

mattlyon (IS/IT--Management)
4 Aug 06 8:32
The VMS box is for historical data. It has custom software installed on it and I really don't want to take any chances with it. Thanks for the suggestion though.
mjpearson (TechnicalUser)
4 Aug 06 14:13
V5.x......I think I archived some that stuff in my memory bank.....

You might be running into the old Terminal Server Management (TSM) stuff and using LAT commands for the VMS side of the equation.

I think you can use TCP/IP for the Terminal Server side of the equation.

Caution.....If the terminal server box is using LAT protocol, MAKE SURE to capture the LAT license password in the configuration before you "default" the device.  I think you can see license number when you view the existing configuration.


If you still have problems, I can try to find some of my notes about how to configure the Lantronix box.  We can go off-line to send e-mail addresses if you're interested.


mike
mattlyon (IS/IT--Management)
4 Aug 06 14:25
I've decided to get another Lantronix and configure it, while leaving the current working connection intact.
mjpearson (TechnicalUser)
4 Aug 06 15:23
Don't whimp out!!!  Stick with it and don't let a machine beat you.  Never surrender to a machine.  You learn more this way and it impresses to your co-workers.

Lantronix configuration is typically very easy.  If you have TSM on the Vax, adding more ports should be a matter of cut and paste in our vmsstartup.com file.

If you're using Wollengong TCP client, I have "some" experience with it but it's been a while.

Let me know if you want my notes.
BobGezelter (Programmer)
4 Aug 06 16:26
mjpearson,

I have had an offline conversation (email and voice) with Matt, and have clarified some details of the situation that were not clear from the thread of postings.

First, the presumption about the use of TCP/IP in this configuration is incorrect. The configuration (this was somewhat clear from the posting of the output of the SHOW USERS/FULL command) is what is known as a "Reverse Telnet" connection. Telnet is used to connect to the terminal server, and the terminal server communicates with the VAX using serial lines.

The main problem in this situation is the lack of the password for the management mode of the server. The only way to clear this is to do a hardware reset.

Obtaining a second terminal server that is identical to the first and experimenting with it, rather than taking chances with the production environment is a cautious, prudent choice. Matt is responsible for a production environment upon which his company depends for its operations.  In this case, the cost of prudence is minimal, so there is no reason not to be prudent.

Robert "Bob" Gezelter, http://www.rlgsc.com

mjpearson (TechnicalUser)
4 Aug 06 23:05
I found some old notes.  Maybe these will be of help.  I believe I made connection using Windows machine and telnet.  In the notes, I make reference to the commands for each independent port configuration.  Also note that you have to define a corresponding logical device within the VMS system that makes connection to the physical port.

(You don't happen to be using SCADA software from a small company in Bay Area...are you?)


************
·    I’m still working on a solution but I figure I should capture what I’ve learned so far.  [Did it a second time and revised instructions]
·    Clear volatile memory by depressing “TEST” button and powering up device (about 8 seconds)
·    Configure single PC to use static IP address something like 10.49.1.5 (local PC is 10.49.1.25) and connect to Lantronix using cross-over cable.
·    At command-line use the following
o    ARP – S 10.49.1.202 00-80-a3-17-00-00 (mac address)
o    Then PING the device with the appropriate address (this sets the IP address)
o    Use EZCON software from Lantronix to force IP address.
o    Log into device with TELNET into the device (no password for low level).
o    To change configuration you must login as a higher user with the following commands:
>> SET PRIV
>> <password>
o    Note that you use SET to configure the on-line command and use DEFINE to configure non-volatile memory.
o    The commands are stored on the VMS computer at PRJ$TXT.  They are labeled:
o    EPSRVA_CFG.CMD
o    EPSRVB_CFG.CMD
o    To reboot the device after configuration:
o    INI DELAY 0
o    You might have to reboot VMS.

Some hints:
o    Show server
o    Show services (should only be EPSA)
o    Show port 1
o    Monitor port 1
o    Save port
o    Save server
o    Save services all
mjpearson (TechnicalUser)
24 Aug 06 20:01
Curious.  Did you ever resolve this?  If so, how?
mattlyon (IS/IT--Management)
25 Aug 06 8:27
Yes and no.

I purchased a 16 port Lantronix to work with from eBay, but it didn't work. So the guy then sent me an 8 port. That one didn't work either. So then it dawned on me that maybe I should try different ports on the server. So by switching the cables around, I was able to add four more connections. This was not the ideal solution, but it worked none-the-less.

Thank you for all of your assistance.

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