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Home > Forums > Wiring Closet > Telephony > Cisco: Intelligent Contact Management (ICM) Forum

IPCC - Service forward

Read More Threads Like This One

AvayaArmy (TechnicalUser)

16 Jun 05 7:54

First of all I'm new to IPCC.....

I've configured for a service in IPCC for one particular DN. Now I want to forward that DN to another number without any announcement only on one particular day of a week. Where do I have to make the changes to activate the call-forward.

regards.

is2teli (MIS)

15 Jul 05 14:30

did you get this figured out?

Haven't used CallManager in awhile, so here goes... in Admin page, go to ipphone config page, in DN and there should be a checkmark to forward all and provide number whether 4digit or external.

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