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Home > Forums > Wiring Closet > Phone Systems > Avaya: DEFINITY systems > FAQs

Avaya: DEFINITY systems FAQ

Telephone Websites

Where can I find good info on Telephony on the internet?

faq690-6018

Posted: 10 Aug 05

Great Telecom sites

telecom sites (please tell me if any of these links go bad or if you didn't like the site for some reason. If you have a site that needs to be added to this list please send me a message. I have no financial interest in any of these sites, except Avaya, that I don't work for, but own stock.)

Free packet sniffer in case you need to track down issues with your Avaya IP devices or anything else.
http://www.ethereal.com/

test set (buttset) comparison guide
http://www.tecratools.com/pages/tecalert/testsets.html
http://www.harristools.flukenetwork...ts/tscchart.pdf
and recommendations
http://tek-tips.com/viewthread.cfm?...1509&page=1

Wiring Strategies Installation Guide
http://www.levitonvoicedata.com/learning/wiring.asp

Unwanted Faxes: What You Can Do
http://www.fcc.gov/cgb/consumerfacts/unwantedfaxes.html
http://tek-tips.com/viewthread.cfm?...5307&page=1

Central Office information
http://www.nanpa.com/reports/reports_cocodes.html
http://www.telcodata.us/telcodata/zip

US of A technician locater
http://www.tel-programmer.com/Tech/...ech_locator.htm

S8700 Media Server Technical Information
http://jaymzworld.yafd.net/pages/linux/

Communication Wiring Color Codes
http://www.aptcommunications.com/ccode.htm

Voip Info,How To & Solutions
http://www.voip2voip.netfirms.com/

http://www.tek-tips.com/viewthread....3084&page=1
gives a link to some excellent downloads by the guru of avaya definity programing.

free tutorials http://www.teracomtraining.com/gate..._4/233757_4.pdf

Telco line identification number
http://www.tek-tips.com/viewthread.cfm?qid=583069

Creating your Telephony Business Plan/ How to decide what u need in a telephone system (Any brand name, not just Nortel)
http://nortel.pbxinfo.com/index.php...lay&ceid=20

Long Distance Service Providers Directory and other info
http://abtolls.com/compare/telecomm...eproviders.html

Erlang C calculator for call centers & help desks
http://www.kooltoolz.com/ccm.htm

Info on Definity programing
http://www.medak.com/body/definity_demystified.cfm

in-depth articles covering the nitty-gritty of living with your 21st century telephones
http://telecom.hellodirect.com/docs....asp?sort=title

Free Manuals & User Guides For All kinds of phone systems
http://www.wedophones.com/ManualsLead.htm

Determining the Right Type of Phone System
http://www1.avaya.com/smallmidbusin...ts/buying1.html

Compare Solutions/ A automated tool to find a phone system based on your needs
http://telezoo.com/

An article on telephony trends, buyer guides, white papers.
http://www.cconvergence.com/

Frequently Asked Questions for Nortel and other manufactures
http://www.vibestech.com/at_your_service/asp/faqs.asp

Keep yourself notified of all your Errors, Alarms and Events to keep your operations running
http://www.utilcall.com/HeadsUp.htm

OUTGOING CALL RESTRICTION PROCESS explanation
http://www.vancouver.hm/ars.html

A good book is http://www.amazon.com/exec/obidos/t...709560?v=glance
That is the best one that I have read, although it got mixed revues. There are also other books listed at the bottom the page.
There is also
http://www.engineering-shop.com/ Ne...1578203090.html

Avaya's Voice Player can turn e-mail software into a voice mail system
http://support.avaya.com/japple/css...dRelease=129712

United States Telephone Recording Laws
Legal Aspects of Recording Telephone Conversations: A Practical Guide

http://www.callcorder.com/phone-rec...law-america.htm

text to speech demo
http://www.research.att.com/projects/tts/demo.html

__________________

Assistance can also be obtained from
http://www.aucommunity.com/showthread.php?s=&postid=2295#post2295
http://finance.groups.yahoo.com/group/Avaya-List/ or
http://pbxtech.info/
or
http://www.sundance-communications.com/cgi-bin/Ultimate.cgi?action=intro&BypassCookie=true

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